Legal
Terms of Service
Last updated: September 14, 2026
These terms govern your use of unpixelate.net, operated by the unpixelate.net team (“we”, “us”). By creating an account or using the Service you agree to them. Contact: support@unpixelate.net.
1. Accounts
You sign in with a Google account. You are responsible for activity under your account and for keeping access to that Google account secure.
2. Credits and subscriptions
- Plans are subscriptions. Each plan grants a set number of credits per billing period.
- Credits are valid for the current billing period only and do not roll over.
- New accounts receive 2 free credits, valid for 7 days, granted once per account after email verification.
- Credits are consumed by output resolution: 1 credit for a result up to 4MP, 2 up to 8MP, 4 up to 16MP and 8 up to 32MP, with the ceiling set by your plan. Failed, timed-out or rejected jobs do not consume credits.
- We do not offer unlimited processing.
3. AI output limitations — please read
The Service uses AI to estimate and reconstruct detail. It is not a factual recovery of your original image.
- Outputs may contain inaccurate or invented detail.
- We do not restore information that is genuinely missing, blurred, obscured, deleted or censored in the source image.
- We do not offer de-mosaicing, uncensoring, or removal of redactions.
- We do not provide identity, facial-recognition, text-recovery or forensic determinations.
- Do not rely on outputs as evidence of what an image originally contained.
4. Acceptable use
Upload only images you own or have the right to process. You must not use the Service for unlawful content, to identify or profile individuals, to defeat censorship or redaction for unlawful purposes, or to process images of minors in a sexualized manner. We may suspend accounts that violate this section.
5. Refunds and cancellation
Refunds are governed by our Refund Policy. You may cancel at any time; cancellation stops future charges and your access continues until the end of the current period. Auto-renewals are not refundable.
6. Service availability
Processing depends on third-party AI and storage providers. If a provider is unavailable we may show an unavailable state rather than return a result, and we will not charge credits for failed jobs. We do not guarantee uninterrupted availability.
7. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect or consequential losses, or for decisions you make based on AI output.
8. Changes
We may update these terms. Continued use after an update means you accept the revised terms.